Data Insecurity on Dollar2host

I have losted my all 13 Gb Important data files!

2nd Conversation With Dollar2host Operator

This is second conversation!
Please decide who is correct? Please Tell Is dollar2host Correct or me?

Dollar2Host Conversation!

This is conversation on Live help Center Of dollar2host.com

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You are now chatting with 'D2H-Operator'

D2H-Operator: Welcome to our real-time support chat.My Name is Mary. How can I help you today ?

Imran: Will You Please Start Devilwap.com now?

Imran: Hi Mary It goes Long time more than 4 Hours My Site Is Down

Imran: it is Unfair

D2H-Operator: It will take next 84 hours more to get enable

Imran: Why

Imran: I cant wait till that Refund My Money Back

Imran: Did You defined Me that when i purchased this package from you?

D2H-Operator: So you need to wait for 8 hours morpe

D2H-Operator: OUr admin will go through it and forward our reply

Imran: Your Executive Kim Told That It will be fine and enabled in 30 Minutes

Imran: No No Why You did not defined this when i purchased this plan

Imran: So As an Agreement You cannot stop my service

Imran: 99.9 % Uptime Was Told

Imran: And Here You Have Manually Stopped My Servic

Imran: I want to talk to your Admin Now

D2H-Operator: YOu need to wait for next 8 hours

D2H-Operator: Then we will enable it

Imran: I Want to ask Why should i wait for 8 hours

Imran: You Should Enable it Now

D2H-Operator: Just we will update ticket soone for you

Imran: I i call this +1 925-948-0580 who will talk to me?

Imran: I want my site enabled now

D2H-Operator: Is there anything else I can help you with today?

D2H-Operator: Is there anything else I can help you with today?

Imran: Yes Let me talk Your Admin About this matter

Imran: it is one kind of fraud! Told 99% Uptime and now website closed till 84 hours

D2H-Operator: You will get update through ticket

Imran: But When Do You Saw Anytime google.com is closed for 1 second?

D2H-Operator: We have disable your hosting account as it creating load on sever

D2H-Operator: We have other number hosting account and sites hosted on server

D2H-Operator: Your hosting account is cuasing problem on server

Imran: Ok But If You cant take simple load of website then why are you offering unlimited hosting accounts

Imran: do i give name which has more (triple) load on server but still works fine

Imran: wapindia.net

Imran: indiawap.in

Imran: wapking.in

D2H-Operator: Your process for mysql database creating problem

Imran: Whats the problem about

Imran: just have more data on mysql right

Imran: so you are offering unlimited hosting thats why we are using it

Imran: I think This is Very Bad Experienced With You